FAQ
Frequently Asked Questions
Usually for standard beginners who want to learn how to hula hoop on their bodies, we suggest a hoop that is 85-95cm in diameter. You want it to come up to around your hip. If you are taller, larger, or a less confident hooper, then a 100cm diameter will work best for you. Please contact us if you are unsure about sizing!
Our size guide for apparel is below:
| AUSTRALIAN SIZE |
SMALL | 8-10 |
MEDIUM | 10-12 |
LARGE | 14-16 |
We ship Australia-wide.
We offer free standard shipping on all our apparel.
Express shipping is $5.00 for apparel.
Apparel returns policy:
Returns must be requested within 7 days of delivery date. If 7 days have gone by since your item has been delivered, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unworn, unwashed, and have tags and hygiene liner attached.
Please email us at hello@happybodycollective.com.au to request your return.
Once your return has been accepted, you will receive an email detailing how to send your item/s back to us, and our Australian returns address.
We reserve the right to refuse returns that show signs of wear, or do not meet the above criteria.
Processing time for apparel is 1-3 days.
SHIPPING TIMES
Standard Post Domestic: 3-7 business days
Express Post Domestic: 1-3 business days
Please note we have no control over actual shipping times once the parcel is lodged with Australia Post. Actual transit times have fluctuated greatly over the past 18 months due to Covid-19 related restrictions and delays.
